Privacy Policy for TwinElk Tech Solutions

1. Introduction

Twin Elk Tech Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and share personal data when you visit or interact with twinelktechsolutions.com, use our services (digital marketing, web and app development, photography, influencer/celebrity marketing, WhatsApp bulk messaging, etc.)

By using our website or services, you agree to the collection and use of information under this Privacy Policy.

2. Information We Collect

a) Personal Information (Collected Directly)

  • Contact and identity data: name, job title, company, email address, phone number, postal address, etc., when you inquire, request a quote, or register for our services.
  • Payment or transaction data when applicable.

    • b) Technical and Usage Data (Collected Automatically)

  • IP address, device type, browser type, operating system, session duration, pages visited, referring URLs, and similar usage metrics, using cookies and web analytics tools.
  • We may also collect location, times zone, cookies, log files, analytics tags/pixels, or other passive tracking as you interact with our platform.

    • 3. How We Use Your Information

    We use the collected data for:

  • Providing requested services and support.
  • Processing transactions and communicating relevant updates.
  • Improving and optimizing our website and service delivery.
  • Marketing and communication: sending promotional offers, newsletters, or updates—only with your consent, and with optout options.

    • 4. Cookie and Tracking Policy

    We use cookies and similar technologies to personalize your experience, analyze usage patterns, and for marketing. You may disable cookies in your browser; however, this may impact the website's functionality.

    5. Data Sharing and Disclosure

    We do not sell or rent your personal data. We only share your information with:

  • Service providers and third-party partners who support our operations—these parties are contractually obliged to keep your data confidential and use it only for specific purposes.
  • Legal authorities if required by law or regulation

    • 6. Data Retention

    We retain your personal data only as long as needed to fulfill the purposes outlined above (e.g. servicing, legal, accounting, or recordkeeping requirements). We may anonymize data for analytics or research after such retention period.

    7. Your Rights

    Depending on your jurisdiction, you may have rights including:

  • Accessing and correcting your personal data.
  • Requesting data deletion or portability.
  • Objecting to or restricting how we process your data.
  • Withdrawing your consent for marketing communications at any time—use the “unsubscribe” link or contact us.

    • 8. Data Security

    We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access or disclosure. However, no system is entirely secure, and all data transmission is at your own risk.

    9. Children’s Privacy

    Our services are not intended for anyone under 18, and we do not knowingly collect data from minors. If you believe we have collected information from a minor, please contact us so we can delete it.

    10. External Links

    Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing personal information on those sites.

    11. Changes to This Policy

    We may update this Privacy Policy as needed. Significant changes will be communicated via email or a site notice. We recommend periodically reviewing this page to stay informed. Continued use indicates your acceptance of modifications.

    12. Contact Us

    If you have questions, requests related to your data, or wish to submit a complaint, please contact us at:
    Phone: +9163740 10107, +9163740 10105
    Email: twinelktechsolutions@gmail.com